Telesmart presented at the 5th Annual Contact Centre Summit

We've loved engaging with everyone at the event over the last two days. The energy and enthusiasm in the room have been truly infectious, reminding us of the possibilities lying ahead.

Some of the highlights of the event included take-away messages around:

• improving attraction and retention

• how to create data-informed CX strategies

• how to foster genuine connections in remote interactions

• improving your customer and employee experience with a knowledge ecosystem

If you didn't get a chance to say hello to us this time round, we hope to see you there next year!

Finally, thanks for the enormous support from Webex and Westcon-Comstor New Zealand.

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