Personal Information
Telesmart Ltd takes care to ensure that it adheres to the provisions of the Privacy Act 2020 and will only collect and use information from you for business use in accordance with the Act. Other considerations include the Unsolicited Electronic Messages Act 2007.
We gather personal information, such as your full name, email, contact, bank details, from you only for the purpose of purchase and/or other business-related activities. Information gathered will be kept secured and used by the authorized members of the company. Personal information provided to us by you would be through electronic correspondence and discussions. We will not under any circumstances release, sell, publish, or give away personal information to any other person or organisation unless required by law or subject to the consent of the information supplier.
We generally use personal information to complete delivery of our Services and Documents to you, help us manage and enhance our services and to communicate with you.
We will not collect from you any sensitive information relating to the prohibited grounds of discrimination set out in the Human Rights 1993 (namely, sex, marital status, religious or ethical belief, colour, race, ethnic or national origins, disability, age, political opinion, employment or family status, sexual orientation), other than with your express consent or where collection is either authorised by law or is reasonably necessary to enforce the law or to establish or defend a legal claim.
Only authorised employees of Telesmart can access your personal information.
Access to Personal Information
On your request, the information provided to us about you will be granted, unless there are reasonable grounds to deny access. If an information about you is held with us incorrectly or needs to be updated, we will do so as soon as it comes to our notice. You may at any time ask to be removed from any mailing or distribution list on which, previously, you have asked to be included. Written requests for access, correction and removal should be accompanied by proof of identity and should be made to your account manager.
Security
We take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorized access, modification or disclosure. Your Personal information will be retained by us either or both electronically and in Hard copy. The Personal Information will be accessed only by the authorised personnel of Telesmart. These parties are required to treat this information as confidential and deal with it in accordance with this Privacy Policy and our Security Policy.
Email, Newsletters and other notices
Emails will be the best mode of conversation to maintain the electronic records. Other Newsletters or emails will be sent to you if you elect to receive. Additionally, promotional material may be sent to you promoting new products or services. We will immediately remove any person who wish to opt out from the email conversations or correspondences.
Changes to our Policy
The Privacy Policy may be changed from time to time, if and when required to do so. Any changes will take effect immediately once they are posted here, so we encourage you to periodically review this policy for the latest information on privacy practices at Telesmart.
If you have any questions about our privacy policies or any other matter, please do not hesitate to contact us. You can use our website contact page, call us or email your account manager at Telesmart Ltd.