Simple, effective IT solutions supported by world-class expertise. Here to make your life easier.
2005
Founded with Purpose
Started by Ross Lynch, offering customer-focused telecommunication solutions
2007
Strengthened Leadership
New directors Geof Robinson and Nigel Barker join the company
2008
Expanding Horizons
As our product range grows, major customers come aboard
2009
Deloittes Fast 50
Telesmart is fourth in the Deloittes New Zealand Fast 50
2011
Asia Deal of the Year
Winners of the "Asia deal of the Year" from Shoretel, and recipients of Gold Partner status
2015
Any device, Anywhere, Any time
Introduced the solution philosophy "Any device, Anywhere, Any time"
2018
Purchased NEC
Acquisition of NEC Business Solutions
2019
Aged Care
Entered the Aged Care sector
2020
Microsoft Gold Partner
Became a Microsoft Gold Partner, and the sole APAC provider for Tendfor
2023
Enhanced Collaboration and Security
Cisco Webex and Meraki products are added to our catalogue
2025
Listed in the AoG Marketplace
Added to the All-of-Government (AoG) Marketplace
Telesmart at a glance
Established in 2005
100% Aotearoa Owned
Operating across Australasia
Listed on All-of-Government (AoG) Marketplace
700+ Customers
40+ Employees
Our History
After more than 20 years in the business, our customer list spans the public and private sectors in New Zealand and Australia. We provide bespoke solutions for every business, from start-ups to multi-national organisations.
Established in 2005, Telesmart principals Ross Lynch, Geof Robinson, and Nigel Barker saw the need for customer focused end-to-end telecommunication solutions New Zealand organisations, focusing on customer outcomes.
By 2009 Telesmart had made its way to 4th place in Deloitte's Fast 50, providing simple, successful telephony solutions for a range of nationwide customers across the country - the likes of Acurity Health, Foodstuffs, Access Community Health, Te Runanganui o Ngati Porou, Earthquake Commission and Student Job Search.
Telesmart stayed in the Asia Fast 500 for the next four consecutive years.
To deliver a superior experience, Telesmart invested in building out their trans-Tasman network and telecommunications infrastructure, allowing for end to end management and quality control.
Today, Telesmart has grown significantly, but our mission has not changed. Our 48-strong team of top-notch industry professionals are located across Auckland, Wellington, Hamilton and Christchurch, delivering best practice managed ICT solutions supported by world-class expertise.
Our people
More than a provider: meet the people behind the solutions
“I have seen the growth of Telesmart from where we were to where we are today with Technology, Presence and Solutions. It has been a wonderful Journey for me personally and professionally.”
"Telesmart is big enough to deliver and small enough to care with Nigel Barker (Chief Executive Officer) involved with client relationship management, to ensure we support what good looks like. That is quite unique for a CEO."
Derak Govind Strategic Account Manager
Lots of opportunities to learn
“I've been working at Telesmart for 8 years now. It's a great place to work, there's lots of opportunities to learn. I've had the pleasure of working with some really amazing people here at Telesmart and with all of our customers.”
James Sharp Engineer
More than a stepping stone
“I started at Telesmart thinking it would be a stepping stone but it quickly became so much more. The people here are supportive and the work keeps evolving. The opportunities to grow have kept me challenged and motivated. It’s easy to see why so many of us have stayed for the long haul - it’s a place where you can build a career you’re proud of.”
Bhavin Patel Head of IT
Evolving with our clients
"I’ve been with Telesmart since 2014, and it’s been great to be part of growing our footprint. As our clients’ needs have evolved, so have we - expanding our services and building up the team’s capabilities to help our clients. It’s been a rewarding journey."
Matt Fox Business Development Manager
My experience working at Telesmart
“Working at Telesmart has been an incredible journey over the last couple of years. Being a part of a team that truly values innovation and collaboration. I’m truly proud to contribute to a company that makes a real difference and cares for our customers.”
Andrea Moore ConnectWise and Systems Administrator
Telesmart is a critical business partner for Access Community Health. They provide our end to end ICT solutions for our entire business throughout New Zealand. They have shown to be extremely responsive, solutions focussed and they are constantly looking at ways to enhance and add value to our business. Our business operates 365 days per year and Telesmart support crew provide great back up service when needed. Throughout the pandemic Telesmart have shown a flexible, collaborative and agile approach to supporting our need to work in a different way.
Alison Van Wyk, Chief Executive Officer, Access Community Health
I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.
Chris Scott, Director, Harbour City Travel
The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.
John Tucker, Head of Technology Solutions, OSPRI
I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.
Kelvin Wong, Chief Financial Officer, Connexis
When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.
Mandy Hancock, Chief Operating Officer, Acumen New Zealand
We are very happy we made the decision to work with Telesmart. They have been a friendly, proactive and responsive team, from sales and relationship management through to the technical team. Our experiences have been very positive, and we look forward to continuing to work with Telesmart to achieve our organisation’s technology goals.
Matt Newdick, Technology Services Manager, Beef + Lamb New Zealand
Celebrating 20 Years
— Thank You!
Twenty years in, we’re still learning, still improving, and still focused on delivering solutions that make a difference. We wouldn’t be here without you
Thank you for the energy, care, and commitment you bring every day. You’ve helped shape Telesmart into more than just a business - you’ve made it a place people trust.
Thank you for standing with us, sharing ideas, and helping us grow. Your support has been a constant through every stage of our journey.
No strings, just a conversation
Let's see if we can achieve your business outcomes.
Products & Services
We help businesses connect, communicate, and stay secure with IT desktop support, cloud, voice, and network solutions - backed by expert support.
Solutions
We offer scalable, flexible solutions to help your business stay connected, secure, and productive - whether you're in the office, remote, or on the go.
Vertical Industries
We create tailored solutions for industries like government, healthcare, education, and corporate - built to meet their unique needs.
