As a customer of Telesmart, you can expect a suite of tailored ICT solutions that streamline your business communications and operations, supported by a dedicated team ensuring reliable and efficient service across New Zealand and Australia.
New & Trending
-
Webex Rooms
Bring powerful video conferencing and virtual collaboration to your meeting rooms, from the personal desk to the auditorium.
-
Operator Connect
Our Microsoft Operator Connect service enables your staff to make and receive calls from their Microsoft Teams clients, and it takes just a few minutes to get started using our simple dashboard.
-
Desktop Support
Telesmart offers a range of managed services to suit the needs of our customers. Our helpdesk services are designed to provide you with the support you need, when you need it.
-
Security
Protecting your business from risk of downtime, reputational damage, and intellectual property theft from cyber threats.
How we can help you
Managed Cybersecurity
Get ongoing protection for your digital assets, data, and operations with proactive monitoring and security support. We help you stay safe from evolving cyber threats while ensuring compliance with regulations.
Managed IT
Ensure your team is always up and running with Telesmart’s IT Desktop Support services. Our support is provided on a per-user basis, allowing us to cater to your company’s requirements.
Meeting Rooms
Helping you to make the most of your meeting rooms, delivering seamless internal and customer-facing meetings.
Contact Centre
Our Contact Centre solutions can improve your customer satisfaction, by ensuring that your customers always have access to their preferred way to reach your experts who will be able to address their needs in a timely manner.
Hybrid Work
Create an engaged and productive environment that empowers employees working from home, in the office and on the go.
Telephony
Use text, email, chat, VoIP, PBX, virtual meetings and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using a single vendor to streamline the entire process.
Caregivers
No matter how small or large your care facility is, whether you’re offering basic rest home services or specialised care, we provide monthly pay-as-you-go solutions that can help you simplify your finances.
Business Experiences
Designed for New Zealand businesses, with a specific focus on security, across two solutions:
Hybrid and Secure.
Why choose Telesmart?
With a vast amount of experience in collaboration and telecommunications, Telesmart has a large team of experienced IT services and support engineers with up to forty years of industry experience. With Telesmart, you can rest assured knowing you'll be working with experts at every step.
Our team is not only knowledgeable in telecoms, but also in areas such as IT services and support, customer experience and security. With our wide range of expertise, you won't have to worry about juggling a multitude of vendor relationships for your projects.
Choose Telesmart as your technology partner, and experience the peace of mind that comes with working with true professionals.
Our customers love to work with us...
What our customers say
Alison Van Wyk, Chief Executive Officer, Access Community Health
I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.
Chris Scott, Director, Harbour City Travel
The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.
John Tucker, Head of Technology Solutions, OSPRI
I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.
Kelvin Wong, Chief Financial Officer, Connexis
When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.
Mandy Hancock, Chief Operating Officer, Acumen New Zealand
Broaden your horizons
You can always learn more about the industry, so here's a hand-picked piece of educational content to keep your cogs turning...
Streamline Your Business Communication with Teams Voice:
A Comprehensive Guide to Voice Service Options
Our latest news
Stay up to date with what is going on in Telesmart's world
-
Recent internet outage
Telesmart stayed connected during the outage - learn how we keep businesses connected through disruptions.
-
Stay safe from social engineering
Massive Facebook data leak - secure your account now with password updates and two-factor authentication enabled.
-
A Practical Guide to Cyber Security Workshop in Wellington
Thanks for joining our Wellington workshop - great insights, great turnout, and amazing support from partners!
-
Happy New Year 2025
As 2024 comes to a close, we just want to say a huge THANK YOU to…
-
Meraki Community Live Wellington
Great turnout at the Meraki event - awesome connecting with OneNZ, Datacom, and MBIE guests!
-
A Guide to Tollfree Numbers in New Zealand and Australia
Explore tollfree numbers - why they matter, how to get one, and what’s technically possible.
-
What's in a (Domain) Name?
Bought a domain? Here’s how to set it up for your website, email, and more.
-
Get Copilot Ready
Join us for a free 90-minute briefing and learn how you can get Copilot ready.
-
The Maidstone Sports Hub is now open!
It's been great to work with Silicon and ENZEC Limited to provide Upper Hutt City Council…
-
Business Experience campaign launched
Our Business Experiences Campaign has officially launched! Designed for New Zealand businesses, with a specific focus…
-
Teams meeting room campaign launched
We hope you had an amazing holiday break! As we get back into the swing of…
-
Welcome onboard, Andrea Moore
Welcome onboard Andrea Moore to our Operations team.