Babbage Consultants is a 100% New Zealand-owned multi-disciplinary practice offering tailored consultancy services across Architecture, Engineering, Land Development and Project Management.
Reliable communication is pivotal for the operation of consulting services. When Babbage Consultants approached Telesmart, their incumbent voice and network system was costly and poorly managed. They were seeking a reliable one-stop shop to provide all services and support for off-premise and internal access across their trans-Tasman offices. We were brought on board to streamline their voice and network programming onto one cloud-based system.
As we'd been working with Babbage Consultants' previous IT partner for almost three years, we had a comprehensive understanding of the issues they had been experiencing and were able to compare and understand all possible solutions. Telesmart introduced Babbage Consultants to our existing customers who were of similar size and faced similar challenges.
Off the back of the workshops and client consultations, Telesmart proposed a staged approach across 12-15 months to comfortably deliver a streamlined voice and network cloud system across its offices.
Telesmart's newly deployed Voice Calling for Teams and network system has allowed Babbage Consultants to access its critical voice and network services seamlessly from any location. Tendfor was added to provide enhanced Operator services, so Babbage could continue to provide the personal touch to every interaction. We are excited to continue working with Babbage Consultants to further integrate its cloud platform and improve its overall communication efficiency.
“In addition to Telesmart's competitive price, their excellent service and time spent thoroughly understanding our operations are where we saw real value compared to other providers” - Babbage Consultants.