Talk to us
Status

CELEBRATING 20
YEARS OF TRUST

From our beginnings in 2005 to today, we’ve grown alongside the organisations we support. What started as a small team with a big vision has become a trusted provider of managed telephony, network and secure IT services across Australasia.

We’ve seen a lot change in 20 years - but our commitment to responsive service, local expertise and practical solutions remains the same.

Whether you’ve been with us from the start or you’re just getting to know us, we’re proud to have you here.

Book a free security consult
Read our story

About Telesmart

We are an Information and Communications Technology (ICT) specialist with the skills and knowledge required to deliver the technology you need to keep your business thriving. We have extensive experience in providing B2B solutions to those organisations that do not receive the attention they require, or the customised solutions they need, from larger providers.

We focus on the business outcomes you are looking for, rather than providing technology for technology's sake. After two decades in the business, our customer list spans the public and private sectors in both New Zealand and Australia. We provide bespoke ICT solutions for a wide range of organisations.

Meet our people

As a customer of Telesmart, you can expect a suite of tailored ICT solutions that streamline your business communications and operations, supported by a dedicated team ensuring reliable and efficient service across New Zealand and Australia.

New & Trending

  • Webex Rooms

    Webex Rooms

    Bring powerful video conferencing and virtual collaboration to your meeting rooms, from the personal desk to the auditorium.

  • Operator Connect

    Operator Connect

    Our Microsoft Operator Connect service enables your staff to make and receive calls from their Microsoft Teams clients, and it takes just a few minutes to get started using our simple dashboard.

  • Desktop Support

    Desktop Support

    Telesmart offers a range of managed services to suit the needs of our customers. Our helpdesk services are designed to provide you with the support you need, when you need it.

  • Security

    Security

    Protecting your business from risk of downtime, reputational damage, and intellectual property theft from cyber threats.

How we can help you

Managed Cybersecurity

Get ongoing protection for your digital assets, data, and operations with proactive monitoring and security support. We help you stay safe from evolving cyber threats while ensuring compliance with regulations.

Find out more

Managed IT

Ensure your team is always up and running with Telesmart’s IT Desktop Support services. Our support is provided on a per-user basis, allowing us to cater to your company’s requirements.

Find out more

Managed Network

Telesmart’s managed network services are built for New Zealand businesses that need dependable, scalable connectivity without the overhead.

Find out more

Meeting Rooms

Helping you to make the most of your meeting rooms, delivering seamless internal and customer-facing meetings.

Find out more

Contact Centre

Our Contact Centre solutions can improve your customer satisfaction, by ensuring that your customers always have access to their preferred way to reach your experts who will be able to address their needs in a timely manner.

Find out more

Hybrid Work

Create an engaged and productive environment that empowers employees working from home, in the office and on the go.

Find out more

Telephony

Use text, email, chat, VoIP, PBX, virtual meetings and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using a single vendor to streamline the entire process.

Find out more

Caregivers

No matter how small or large your care facility is, whether you’re offering basic rest home services or specialised care, we provide monthly pay-as-you-go solutions that can help you simplify your finances.

Find out more

Business Experiences

Designed for New Zealand businesses, with a specific focus on security, across two solutions:
Hybrid and Secure.

Find out more

Why choose Telesmart?

With a vast amount of experience in collaboration and telecommunications, Telesmart has a large team of experienced IT services and support engineers with up to forty years of industry experience. With Telesmart, you can rest assured knowing you'll be working with experts at every step.

Our team is not only knowledgeable in telecoms, but also in areas such as IT services and support,  customer experience and security. With our wide range of expertise, you won't have to worry about juggling a multitude of vendor relationships for your projects.

Choose Telesmart as your technology partner, and experience the peace of mind that comes with working with true professionals.

Our customers love to work with us...

@post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title @post_title

What our customers say

Telesmart is a critical business partner for Access Community Health. They provide our end to end ICT solutions for our entire business throughout New Zealand. They have shown to be extremely responsive, solutions focussed and they are constantly looking at ways to enhance and add value to our business. Our business operates 365 days per year and Telesmart support crew provide great back up service when needed. Throughout the pandemic Telesmart have shown a flexible, collaborative and agile approach to supporting our need to work in a different way.
Alison Van Wyk, Chief Executive Officer, Access Community Health

I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.

Chris Scott, Director, Harbour City Travel

The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.

John Tucker, Head of Technology Solutions, OSPRI

I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.

Kelvin Wong, Chief Financial Officer, Connexis

When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.

Mandy Hancock, Chief Operating Officer, Acumen New Zealand

We are very happy we made the decision to work with Telesmart. They have been a friendly, proactive and responsive team, from sales and relationship management through to the technical team. Our experiences have been very positive, and we look forward to continuing to work with Telesmart to achieve our organisation’s technology goals.

Matt Newdick, Technology Services Manager, Beef + Lamb New Zealand

Contact Sales

Broaden your horizons

You can always learn more about the industry, so here's a hand-picked piece of educational content to keep your cogs turning...

Streamline Your Business Communication with Teams Voice:
A Comprehensive Guide to Voice Service Options

Read our analysis

Our latest news

Stay up to date with what is going on in Telesmart's world