This month, Telesmart marks 20 years of helping organisations across New Zealand and Australia stay connected, secure and ready for what’s next. From modest beginnings in 2005, the company has grown into a trusted provider of managed telephony, network and secure IT services - supporting businesses, government agencies and community organisations with practical, reliable technology solutions.
Founded by Ross Lynch in October 2005, Telesmart was built on a simple idea: that technology should make life easier for people at work. In 2007, Geof Robinson and Nigel Barker joined as shareholders, helping shape the company’s direction and values. Early growth came through strong customer relationships and a willingness to adapt - whether that meant introducing new platforms like ShoreTel, or building the internal capability to dramatically improve service delivery.
“For 20 years, we’ve made it our priority to truly understand our customers’ requirements and adapt to their changing needs. By listening first and delivering dependable, responsive solutions, we’ve built strong partnerships that stand the test of time.” said Nigel Barker, Telesmart’s CEO.
Over the years, Telesmart has:
- Delivered hosted voice and SIP services to a steadily growing base of New Zealand and Australian customers
- Built its own MPLS network and softswitch, to improve service quality and control
- Expanded into cybersecurity and IT services
- Supported remote work and business continuity during the COVID-19 pandemic
- Led the way in Microsoft Teams telephony and cloud contact centre solutions
- Earned recognition in Deloitte’s Fast 50 and Asia Fast 500
- Secured a place on New Zealand’s All-of-Government (AoG) panel
None of this would have been possible without the support of our customers, the dedication of our staff, and the commitment of our vendor partners. We’re grateful to everyone who’s been part of the journey - whether you’ve worked with us for years, or just recently come on board.
Today, Telesmart employs 40+ staff across Auckland, Wellington, Hamilton and the South Island, with operations extending into Australia. The team continues to focus on what matters most; helping customers navigate change, solve problems, and get the most out of their technology.
